Overview
This website is operated by Mishale Tokyo. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, along with any additional policies referenced on our website, including our Privacy Policy, Shipping Policy, and Refund & Return Policy.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access or use our website or services.
We reserve the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of those changes.
1. Online Store
By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.
You agree not to use our products or website for any unlawful purpose or in violation of applicable laws.
2. General Conditions
We reserve the right to refuse service or cancel any order at our discretion.
You agree not to copy, reproduce, sell, or exploit any part of our website or services without our written permission.
3. Product Information
We strive to display our products, descriptions, and images as accurately as possible. However, colors may vary depending on your device's display settings.
Product availability, descriptions, and prices may change without prior notice.
4. Pricing
All prices displayed on our website are subject to change without notice.
We reserve the right to modify or discontinue products at any time.
5. Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to:
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Suspected fraud
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Pricing or inventory errors
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Incorrect customer information
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Unusual or excessive order quantities
If your order is canceled after payment has been received, you will receive a full refund.
6. Billing Information
You agree to provide accurate and complete billing, shipping, and payment information for all purchases.
Failure to provide accurate information may result in delays or cancellation of your order.
7. Shipping
Orders are typically processed within 1–2 business days.
Estimated delivery times are provided as guidelines and may vary due to customs processing, courier delays, weather conditions, or other circumstances beyond our control.
Please refer to our Shipping Policy for complete shipping information.
8. Returns & Replacements
Please refer to our Refund & Return Policy for complete details.
If your jewelry arrives damaged or defective, you must contact us within 24 hours of delivery and provide:
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Your order number
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Clear photographs of the damaged item
Once approved, a replacement item will be sent at no additional cost.
Requests submitted after the stated timeframe may not qualify for replacement.
9. Intellectual Property
All content on this website—including product images, logos, branding, graphics, text, videos, and designs—is the property of Mishale Tokyo and may not be copied, reproduced, or distributed without written permission.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites.
11. User Content
If you submit reviews, comments, photos, or other content to Mishale Tokyo, you grant us a non-exclusive, royalty-free license to use, display, reproduce, and publish that content for marketing and promotional purposes.
You agree not to submit unlawful, offensive, or misleading content.
12. Accuracy of Information
While we make every effort to ensure our website is accurate and up to date, occasional errors relating to product descriptions, pricing, shipping estimates, or availability may occur.
We reserve the right to correct such errors without prior notice.
13. Limitation of Liability
To the maximum extent permitted by law, Mishale Tokyo shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall never exceed the purchase price of the product giving rise to the claim.
14. Indemnification
You agree to indemnify and hold harmless Mishale Tokyo, its employees, affiliates, partners, and service providers from any claims, damages, or expenses resulting from your breach of these Terms or misuse of our website.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
16. Termination
We reserve the right to terminate or suspend access to our website or services if we believe these Terms have been violated.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Mishale Tokyo operates, without regard to conflict of law principles.
18. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page, and your continued use of our website constitutes acceptance of any updates.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact us at mishalejewels@gmail.com